Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to delivering your order safely and as quickly as possible.
Order Processing
- All orders are processed within 24β48 hours after confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
Shipping Time
- Metro Cities: 3β5 business days
- Other Cities & Towns: 5β8 business days
- Remote Areas: 7β10 business days
Delivery times may vary due to weather conditions, courier delays, or other unforeseen circumstances.
Shipping Charges
- Free Shipping on all prepaid orders.
- A small Cash on Delivery (COD) fee may apply, if COD is available.
Order Tracking
Once your order has been shipped, you will receive a tracking number via SMS, email, or WhatsApp. You can use it to track your package in real time.
Delivery Attempts
Our courier partners will make up to 3 delivery attempts. If the package cannot be delivered, it may be returned to us.
Incorrect Address
Please ensure your shipping address and contact number are correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details.
Damaged Package
If you receive a damaged or tampered package, please do not accept it. Contact our customer support immediately with photos of the package.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support. We are happy to assist you.